Posts Tagged 'college presidents'

Leadership in Action: President Farahi Blames His Staff

Not yet 10:00 a.m., and already I have had my laugh of the day. From NJ.com:

While the governing board at Kean University has launched an investigation about false claims on his resume, university president Dawood Farahi has acknowledged for the first time that some mistakes were made.

In a recent interview, Farahi said even though there were some errors listed on past resumes, he was not responsible. Farahi said the inaccuracies, including claims that he had been acting academic dean at Avila College in Missouri and that he published “over 50 technical articles in major publications,” were made by staff members at Kean who helped prepare his resume for routine accreditation reviews at the university in 1994, 2001 and 2008.

Farahi said the claim about the 50 articles probably originated when a Kean employee condensed his resume and misinterpreted the list of titles, some of which were submitted but never published in academic journals. (NJ.com)


One thing I have learned as a lifelong member of the academy–you just can’t trust those pesky staff. They may come and go, turnover likely in the fourteen years or so since the first “inaccuracy” was added to President Farahi’s cv, but their propensity for messing with the boss’s resume just won’t go away.

Such malicious staff apparently even plagued President Farahi at his previous institution, according to the head of Kean’s faculty union, who points to “questionable claims in Farahi’s early resumes.” Far be it for me to side with a union shill, but in this case, I am more than willing to make an exception.

In the end, though, I suppose Farahi’s passing the buck is simply behavior presidential. Our commander-in-chief, after all, sees nothing wrong with heaping blame for the manifold disasters of his presidency on his predecessor. With that example of president leadership, what’s wrong with a university kingpin throwing a few staff to the wolves? It’s not as if they had tenure.

NOTE to readers: For more on doctored resumes in higher ed, see Alexander Kemos.

Former College President Russell Davis Forges Ahead

From the April 29 update on nj.com:

The recently-resigned president of Gloucester County College Dr. Russell A. Davis has been charged by the Gloucester County Prosecutor’s Office with 11 counts of forgery.

The charges were served on Dr. Davis when he agreed to appear at the GCPO offices today. He was released on his own recognizance.

Ten of the charges accuse Davis, while he was employed by the college, of signing the name of a Gloucester County College official responsible for authorizing the submission of loan applications to the college pension fund. Pension funds allocated to Dr. Davis were, in fact, obtained, according to the prosecutor’s office.

An eleventh count alleges the same signature was forged for a hardship application to withdraw funds from Dr. Davis’ pension account. The acts alleged occurred between Feb. 9, 2010 and March 14, 2011, the prosecutor’s office said.

“There is no allegation that funds belonging to the college were taken and no indication of other criminal wrongdoing,” Bernie Weisenfeld, spokesman for the prosecutor’s office said in a statement. “It should also be noted that the charges filed do not allege any misuse of the college president’s office to obtain pension funds.”

Stop for a moment and ponder Spokesman Weisenfeld’s comments, which you can also read on the Prosecutor’s Office website. To his credit, former President Davis did not engage in forgery to steal from the institution he led. He engaged in forgery to steal from…himself. I can’t decide if this is delicious or pathetic, but I know that somewhere there is a how-many-college-presidents-does-it-take-to-change-a-light-bulb joke just dying to be cracked. I think it would go something like this: How many New Jersey community college presidents does it take to change a light bulb? Answer: None. They need it to be dark so that nobody will see them emptying the college’s coffers.

Diogenes searching for an honest community college president. No light bulb needed.

First Burnham, Now Davis. It’s a Jersey Thing.

Some posts back, I wrote about the financial chicanery of Brookdale Community College’s ex-president Peter Burnham.  Update, from Middletown, New Jersey and the Star-Ledger:

An audit of nearly three years of expense reports found former Brookdale Community College President Peter Burnham repeatedly misled college officials and billed the school for alcohol, personal trips, clothing and other expenses that had nothing to do with his job, campus officials said tonight.

The 91-page audit lists thousands in charges — including a $1,300 trip to Arizona, $109 in golf clothing purchased in Maine and $53 in drinks at a Philadelphia steakhouse — that school officials said should never have been billed to the county college.

In something of an understatement, the chairman of Brookdale’s board of trustees summed up the sordid affair for the Star-Ledger, “Peter Burnham abused his position.”

Of course I had to go to Maine for my golf togs. They do not sell beauties like these in the Garden State.

But if Peter Burnham let 20 years of running his fiefdom at Brookdale go to his head and then to his bank account, he still has a way to go before he catches up with the newly ex-president of Gloucester Community College (Sewell, NJ), Russell Davis.  Like Burnham, Davis has resigned his presidency of a community college in Jersey.  Unlike Burnham, Davis has a distinguished career behind him as a liar, embezzler, cheat, and apparent fugitive from justice.  Unlike Burnham, Davis has been given at least four second chances by boards of trustees who apparently do not understand that their job is protect the institutions they steward from conmen like Davis, not excuse behavior that in any other profession would land the perp in jail rather than the presidential suite of yet another campus.

Davis’s Second Chances

Second Chance #1: Davis improperly took $3,873 in 1993 from another nonprofit organization that he led. No charges filed.

Second Chance #2: A 1998 audit finds that Davis cannot account for $63000 in funds missing from the Bowie State Foundation, of which he was head.  No charges filed.  He resigns.

Second Chance #3 David claimed to hold bachelor’s and master’s degrees from the University of Maryland, College Park, and to have a doctorate. In fact, he insisted upon being called “Dr. Davis” at Bowie State, where he worked and pilfered from 1988 until his resignation in 1998. According to his Gloucester Community College biography, alas no longer available on the college’s web site, Davis earned his undergraduate and master’s from Hampton  University.  His EdD from Morgan State University was awarded in 2005.

Second Chance #4: The Baltimore Sun (1998) reported Davis’s “trail of bounced checks, overdue taxes and loan defaults in his own financial history.” The Sun also cited “officials at the Department of Public Safety and Correctional Services [who]…forwarded a warrant for Davis’ ‘immediate’ arrest in connection with a charge that he failed to return a rental car in 1991.” No arrest appears to have been made, and “Dr.” Davis bounced around the system—that would be the educational and not correctional system—until 2002, when, again, his own bio picks up the story

during a leave of absence from his professional post at Cecil Community College, Dr. Davis joined Morgan State University in Baltimore, Maryland, as a full research scholarship recipient and received the Doctor of Education Degree in Higher Education with a concentration in Community College Leadership in 2005. He also holds the Advanced Certificate in Educational Management from Harvard University in Cambridge, Massachusetts.

Now that he is back on the job market, Dr. Davis is relieved he kept a stack of these handy.

And that just about brings us up to today, where Second Chance #5 appears to be just around the corner, according to the Philadelphia Inquirer:

The president of Gloucester County College resigned as the school turned over records to the county prosecutor involving the former school official’s “alleged financial actions,” officials said Thursday.

Russell Davis had been president of the college since September 2008 and was the sixth person to hold the title. He tendered his resignation to the college’s board of trustees.

County Prosecutor Sean F. Dalton said his office received information about Davis’ financial activities Thursday afternoon and is reviewing it.

“No charges have been filed,” Dalton said.

ADDITIONAL SOURCE: Diverse Issues in Higher Education

A Rogue’s Round-Up: College Presidents Plunge en masse into Hot Water

What a week it has been! So much graft, corruption, and financial chicanery taking place in the hushed halls of academic administration that I hardly know where to begin. One by one piggy presidents have overstayed their welcome at the trough of entitlements that make up their discretionary accounts.

Take, for example, President Allen Sessoms of the University of the District of Columbia, one of those large, diverse public universities Bill Gates finds so troubling. Never mind the UDC is the gateway to a better life for thousands of determined but likely under-prepared survivors of the District’s public schools—Bill Gates thinks it doesn’t do a good enough job. And insofar as the behavior of its CEO goes, on this point I would agree with Gates.

President Sessoms is a travelin’ man, and he likes to travel in style: a $1,443 flight to Boston, a $1,859 flight to California, a $2,229 flight San Antonio, and a $7,952 flight to Cairo. How much do you want to bet he does not donate his frequent flyer miles back to the University?

My university president flew to Cairo first-class and all I got was this commemorative tee-shirt.

And when he travels, he brings along his entourage; according to the Washington, DC Fox affiliate, “A car rental receipt lists an additional charge for a “child seat” for a conference in San Diego. UDC also shelled out thousands for the entire Sessoms family to fly to a conference in Jackson Hole, WY over the Fourth of July weekend.” Tacky, when you consider had the Mrs. stayed home to tend the Sessoms brood she could’ve tooled around the streets of DC in the university-provided Lincoln Navigator or just relaxed in the comfort of her $1.6 million home, also provided by the college.

Says President Sessoms of his high-flying habits: “the receipts used in the story were taken out of context.” Says the university spokesman, in a valiant attempt to explain where Sessoms’ travel funds went: “In instances where there is no receipt or request for reimbursement – or any other explanation – reimbursement was either not requested, or the documentation does not exist for reasons I cannot explain at this time.” This satisfying explanation pretty much speaks for itself.

President Sessoms house, car, and appropriate travel are quite rightly paid for by the university. His excesses are not, and they have occasioned a firestorm of adverse publicity that UDC can ill afford. Way to go, Al!

Sessoms isn’t the first university president to get tripped up by the seeming largesse of his travel budget. Take, for example, the president of Brookdale Community College in New Jersey. Peter F. Burnham was on “administrative leave” when he resigned this week. Meanwhile, Brookdale’s trustees are busily trying to figure out just how much of Burnham’s $680,000 office budget amounted to “significant expenses and reimbursements … [not] directly connected to Brookdale or are contrary to Brookdale’s adopted policies governing travel, mileage and expenses.”

What might those “significant expenses and reimbursements” be, you might well inquire. The Asbury Park Press has the answer: Burnham received

a country club membership, a $1,500 monthly housing allowance and a new vehicle “suitable to his office,” which most recently meant a 2010 Ford Expedition that the college purchased for $42,815.

Country Clubbin' President Burnham takes aim at his discretionary accounts.

Burnham’s contract also allows up to $40,000 annually in college tuition for his two children, for a total of $267,676 to private universities so far.

Not too shabby for the president of a two-year college with a mission to serve the students of Monmouth County. And I think we can all agree that a paid-up country club membership is a great example of “Integrity and Accountability,” the “value” Brookdale espouses on it website:

Brookdale Community College values fairness, openness, and honesty, engaging in continuous self-assessment to sustain excellence and demonstrate accountability.

About that “accountabilty“:

Burnham, a member of the Middle States Commission for Higher Education, attended a conference for the group in Puerto Rico in January. He flew business class at a cost of $1,524.60, but the commission would only pay the cost of coach — $1,229.60. Brookdale was billed for the $295 difference. He also submitted $242 bill for dinner for two at Morton’s Steakhouse….

A quick review of 2009 and 2010 country club expenditures show that the college paid about $25,000 each year for membership and monthly expenses at Navesink Country Club. Records show Burnham spent nearly $7,000 in 2009 and more than $15,000 in 2010 on golf, meals and entertainment for unnamed guests.

I am thinking that Sessoms and Burnham must share a travel agent.

And finally we come to this week’s guilty plea, from former Central Arkansas University President Lu Hardin, also the former–as of this week–president of Palm Beach Atlantic University–on federal charges of wire fraud and money laundering related to a scheme to deceive the school’s board of trustees into giving him nearly $200,000.

President Hardin practices his signature, and many others.

Arkansas Online continues:

Assistant U.S. Attorney Pat Harris said in court that Hardin’s criminal activity began in April 2008 when he forged a letter to the board of trustees suggesting it was legal for a $300,000 deferred compensation package to be paid to Hardin immediately. The letter purported to be signed by UCA officials, including its vice president and chief counsel, but it was actually written by Hardin without their knowledge.

In making his case to the judge, Hardin said he took “full responsibility” for his theft. He hasn’t been sentenced yet, but I for one hope for the best.

Slop talk: Sessoms, Burnham, and Hardin chew the fat while exchanging tips on falsifying receipts.

And, lest you think it’s only male academics who are corrupt, in this week’s bumper crop of miscreants, cast your eye on this excerpt from a March 9 press release from the US Attorney, Southern District of New York:

Marie E. Thornton, the former Vice President of Finance for Iona College, pled guilty today for embezzling more than $850,000 from the college. Thornton pled guilty before U.S. Magistrate Judge Kevin N. Fox.

Manhattan U.S. Attorney Preet Bharara said: “This is a classic case of the fox guarding the hen house. Marie Thornton was entrusted with the financial well-being of Iona College, but instead, she abused her access to cook the books and line her own pockets.”

From 1999 up to May 2009, Thornton caused more than $850,000 belonging to Iona College to be diverted to her personal use by, among other things, submitting false vendor invoices for reimbursement to Iona College and submitting credit card bills for personal expenses to be paid by Iona College.

The sad coda to this story is that Ms. Thornton is in fact Sister Marie Thornton.

President Hardin and Sister Marie kick up their heels at the Felon's Ball.

Sickening, isn’t it? Especially when you consider that all of these fine examples of academic integrity, save Sister Marie, who presumably answers to a higher authority, were presidents of public universities and as such held the public trust, not to mention its money.

Do I think these sorry excuses for academics are the rule? No, of course not. But I do think that they are poster boys and girls for the slippery slope that college and universities administrators find themselves on when they begin to believe their own publicity. When they begin to believe that students are shareholders and therefore the college’s CEO needs to be “paid what he’s worth” just like the heads of Fortune 500 companies. Little by little, some–a few–presidents begin to think that what they are worth entitles them to those extra perks that after a while add up to 10-to-20 in the federal pen. Sometime between that extra martini at the 19th hole and the time the president lays his tired bones to rest on those 1000-count Egyptian cotton sheets it all goes to his head. My suggestion is that boards of trustees everywhere study these crooks when they draw up the next outlandish pay package to lure the candidate of their dreams to campus.

Am I Too Early to Be Late?: A College President Grapples with the Issue of Time Management

Turning the pages of The Chronicle of Higher Education on a cold and icy winter’s day is a sure-fire way to make you forget the frozen tundra outside your door.

The Day-Before-Groundhog-Day edition of the Chronicle provides some much-needed comic relief in the form of sage advice from

Roger H. Hull, a former president of Beloit College and Union College (N.Y.), [who] offer[s] practical tips for college presidents on small things they could to increase their success in the job. Mr. Hull, who now runs a foundation for youth in Schenectady, N.Y., is the author of Lead or Leave: A Primer for College Presidents and Board Members.

Among other things, he [says]:

If you can stay for only part of an event, come at the end of it rather than leave early. Coming late signals you had another commitment, while leaving early says you’re not interested.

One wonders what suggestions former President Hull has for the overbooked administrator who is heading out the door early from a “commitment” in order to show up late at an “event.”

Am I too early to be late?

Artist's rendition of President Hull rushing off early from his commitment so that he can be late for his next event.

If you know the answer let me know and I’ll pass it on to Roger.

Mills College President Janet Holmgren Dogged by Controversy

One of the perks of working for a college president is that occasionally you get to rub shoulders with the rich and famous.  I, for example, once attended a Rose Garden swearing-in ceremony and met President Clinton, Senator Daniel Patrick Moynahan and General Colin Powell.  It was thrilling.  Another time I sat inches away from Stevie Wonder as he belted out his greatest hits to a private audience of 100 or so. It was a toe-tapping good time.

Of course, such moments happen but once in a great while, and a lot of mundane stuff fills the in-between times.  If you have the good luck, or misfortune, to serve as the president’s executive assistant, in addition to the mundane you perform a dizzying variety of “other duties as assigned.” This can mean picking up presidential offspring at daycare, folding laundry, and taking trips to the car wash–all tasks assorted EA’s, all of the PhD’s, tell me they have undertaken.

Being an executive assistant does not require a doctoral degree (although it might help), but it does demand that the amanuensis have a high degree of stamina.  The president I worked for once asked me to leap out of his car at a tollbooth on the New Jersey Turnpike in order to retrieve his briefcase from the trunk, an act for which foolhardiness, or a death wish, as opposed to stamina, was requisite, I suppose.  One executive assistant I knew managed to combine foolhardiness with stamina in pursuit of her extra duties.  She and the president’s spouse took two-hour liquid lunch breaks, imbibing various spirits to fuel their gossip about college employees.  As you can imagine, this career move  earned the EA great respect from her colleagues. And a big raise from her boss.  Go figure.

Decisions, decisions...what's for lunch?

These days former Executive Assistant to the President Pamela Reid, late in service to retiring Mills College President Janet Holmgren, has a lot of time on her hands to figure out how she lost her job.  Poor Pamela.  One hot August day last summer her career in higher education went to the dogs.  Specifically, to President Holmgren’s dogs, a pack that included Chihuahua-terrier mix Holly. Holly sank her dainty fangs into a toothsome bit of Pam’s left ankle as the EA was attempting to ready the president’s house for a fund-raising event.  California law makes no bones about it: victims of snack-happy canines are to report the bite to animal control; Pamela did and that’s when things turned vicious.

Holly welcomes visitors to the president's house.

According to her wrongful-termination suit, filed in Alameda County Court, after she reported the injury, Ms. Reid soon went from top dog on the president’s staff to permanently ensconced resident in the dog house.  Says Ms. Reid, “I got nasty-grams.”  The torment continued for five months, until Ms. Reid was “laid-off.”  

You know as well as I that at age 62, Pamela Reid will have a hard time finding a new job.  In today’s market, not many employers will give an old dog even the opportunity to learn new tricks, so it’ll probably be a long time before Pam lands a new position, a dog’s age I would estimate.  Her suit may be “meritless,” as the college of course claims, but I can understand her dogged pursuit for justice.  She should know, though, that looking for compassion from a college president is really, really barking up the wrong tree.

Ms. Reid searches in vain to be treated fairly.

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Board of Governors, 1; Quincy College, 0

In the room the women come and go
Talking of Michelangelo.

College presidents come and go, too. Some, as in the case of Liberal Arts College USA, blessedly sooner rather than later. As the door slams on his retreating derriere, let us pause to contemplate the achievements of his short-lived tenure. It’ll be but a brief pause, given that his meager accomplishments are easily summarized as 1) rooting out and eliminating all staff guilty of AWF—Administering While Female—2) larding the payroll with hangers-on, friends of friends, and parasitic common-law spouses of ill-advised trophy hires and 3) bloating the organizational chart with ever-more grandiose titles for exceptionally ordinary functionaries. But at least the talented new president has no need to sweep away any half-baked plans or initiatives as she takes on the daunting task of rebuilding LCA, her predecessor having thoughtfully left the planning tabula utterly, totally, completely rasa.

Sometimes, though, college presidents depart before they even arrive. Take, for example, the rollicking saga of one Philip Conroy, the man who until yesterday aspired to the top job at Quincy College in Quincy, Massachusetts. QC is a public two-year institution; this is important for you to keep in mind. Back in June, QC’s board of governors, in a tight 6-5 vote, recommended that Mr. Conroy be offered the college’s presidency. Mr. Conroy, a vice president at an independent two-year college in the Commonwealth eagerly accepted. The appointment seemed to make a lot of sense. After all, Mr. Conroy is a native son of Quincy, and he has administrative experience in both public and private higher education, including at the university level, which gives him an important dual perspective on transfer issues of students seeking to continue their educations after community college enrollment.

Yesterday, however, the Patriot-Ledger printed an excerpt from a letter Mr. Conroy had just written to the board: “’It has become increasingly clear to me that the board of governors is unable to unite behind a new president,’” Conroy’s letter reads. ‘(W)hile the offer of the position was extended there has been no movement toward a contract. Therefore, it is with a profound sense of sadness and disappointment that I respectfully decline the offer to serve as president of Quincy College.’” One might quibble about whether “decline” is the right verb, given that what the board offered Mr. Conroy included apparently nothing in return for the services he was willing to render.

A pirated copy of Mr. Conroy's contract, rescued from the briny waters of the Fore River.

The board members were too busy fighting amongst themselves to devise a contract for the hapless Mr. Conroy. The close vote that brought him to the brink of the presidency he was ultimately denied bespeaks the kind of high-stakes intrigue public institutions in Massachusetts are so famous for. It seems Mr. Conroy’s closest competition for the position was Peter Tsaffaras, Esq., Director of Employee Relations and Benefit Administration for the Massachusetts Board of Education, and former member of the Quincy College Board of Governors. Cozy, no? The summer months in Quincy sizzled from heat generated by the procedural maneuvers, scheduling chicanery, and character assassination that emanated from the board.

As one who has watch similar dramas unfold, I can say with great assurance that there are few fights as nasty, no tactics so dirty as those the bottom feeders feasting at the public chum in the Massachusetts pond politic employ when attempting to move themselves or their cronies up the food chain. It makes those who engage in the superfluous nepotism of certain private institutions look like the bush league players they are.

LCA's buy two, get one deal.

Mr. Conroy will remain the vice president of the college that currently employs him. I don’t know the man, but I wish him well, and would advise him and any other potential candidates for the presidency of Quincy College to stay far away until the board’s feeding frenzy is over and the ragged claws of the governors are busy scuttling across the floors of silent seas to the more hospitable waters of the Turnpike Authority.

Mr. Conroy meets his competition.

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Administer with Care

Every enterprise has its own in-jokes, I suppose. In academic circles, and by that I mean in ballrooms of tony convention hotels in Washington, San Francisco, Miami, or San Diego where porcine college presidents, vice presidents and deans gather for top-level meetings on issues of national importance. In academic circles you are guaranteed a chuckle or two of recognition from an audience of your peers if you make one or more of the following three jests:

• Leading the faculty is like herding cats
• A secret on campus is what you only tell to one person at a time
• Academic politics are vicious because the stakes are so low

I’ll pause for a moment while you wipe the tears of laughter from your eyes and the milk that shot out of nose from your chin. But I’m betting that you already knew that academic administrators, or “leaders,” as they prefer to be called, are a fun group.

Fun, but not exclusive. Oddly enough, in an organization that prides itself on thinning its faculty ranks through the gymnastics of the tenure process, packing the payroll with administrators is widely regarded internally as the mark of a successful, well, administration. If a leader is really, really committed to establishing the importance of his contributions to the campus, he (feminists, forgive me, but what I am talking about here is universally a male behavior) methodically begins building his empire by bulking up his troops with senior executive associate vice presidents, senior associate vice presidents, associate vice presidents, senior assistant vice presidents, assistant vice presidents, executive directors, directors, senior associate directors, and so on down the line until you reach coordinators and dog catchers.

Academic leaders sit in wonder at their latest creation, the 3-D organizational chart.

Needless to say, the addition of administrative expertise makes the institution stronger; after all, how could a college ever get along with just a “director” when it could hire an “associate vice president” or a “dean” to do the same job? Of course, along with the title change comes a significant change in salary (upwards) because after all you get what you pay for. Or, as a recently appointed vice president I had the all-too-brief pleasure of working with once said to a faculty that had lived for decades with below-market salaries, “people with my expertise don’t come cheap.”

With all this brain power, I deserve a couple of big paychecks.

Some experts have observed that academic administration, being the growth sector that it is, is a bright spot in our flagging economy, while others, the pessimists, have pointed out that

Between 1993 and 2007, the number of full-time administrators per 100 students at America’s leading universities grew by 39 percent, while the number of employees engaged in teaching, research or service only grew by 18 percent. Inflation-adjusted spending on administration per student increased by 61 percent during the same period, while instructional spending per student rose 39 percent.

As long as all spending trends are up, I suppose everything is hunky-dory, except for the cash-strapped moms and dads who are picking up the tab—and the faculty who are patiently waiting to stick their mitts in the cookie jar for the crumbs the vice presidents et al in their largesse leave behind.

A handful of campuses are bucking this trend. At Washington State University, for example, university President Elson S. Floyd, PhD recently informed his faculty and staff that he was implementing a “new organizational configuration [that] reduces the total number of vice presidents from nine to six.” Floyd continues: “I would expect budget savings of between $700,000 to $900,000 resulting from these actions, although the ultimate savings will depend on a number of personnel actions and salary adjustments, which will be determined going forward.” He concludes his announcement of the vice presidential holocaust by saying, “Streamlining the administrative leadership of WSU will require all of us to work smarter, harder and faster. I have no doubt that the WSU family is up to the task.”

For those of you whose first language is not academic administrativese, allow me to translate for you: the Washington State Legislature slashed the university’s budget, so the president had to find some quick savings. Thinking fast, he collapsed three vice presidencies into one, and eliminated a currently vacant vice president’s position. Right away we know there’s something just a little fishy about the claim of “eliminating” a position that, being unoccupied, is not costing the campus anything. The piscine aroma grows a little stronger when we read the part about “ultimate savings” having to “depend” on “personnel actions and salary adjustments”; in other words, it has yet to be determined just how big a piece of the savings pie the surviving VP’s will carve up for themselves, given that they now must work “smarter, harder and faster.” The reward for the rest of the campus—the WSU family—for also working “smarter, harder and faster” is the comforting knowledge that their president believes they are “up to the task.”

It’s one thing, of course, for a large state university to be awash in administrators, and maybe even justifiable, given the multiple mandates the public trust demands it fulfill. But what about liberal arts colleges? Must these beleaguered institutions also beef up the administrative ranks in order to remain competitive in today’s diverse, multicultural, gender-neutral global educational market?

Of course they do. Take the fictional Liberal Arts College USA in fictional Collegetown USA as a hypothetical example. At LCA the president found a nationally recognized expert to lead a newly created dean’s office. The charge to this dean was to put the faculty on notice that its educational rubrics, learning objectives and classroom outcomes needed to be assessable, because assessment is, you know, important. Woe to the faculty member who could not break down Finnegan’s Wake into learning units, assigning each unit precise learning parameters, and ensuring each student derived the same learning outcome from each unit. Sayonara to the professor who believes students should be encouraged to establish their own educational goals. The point here is, LCA has a new dean, and he is a nationally recognized expert. On what, nobody is quite sure.

The national expert ponders his reputation.

Sometimes hiring more administrators makes a lean-and-mean institution even more efficient, and nowhere has this been more true than in the president’s office at LCA, where a year ago the then-president replaced one staff member with three, and announced plans to hire a fourth. Of the four, one failed immediately at the task she was given but was kept on anyway; one was an equal-opportunity hire, whose qualifications were based on her cohabitational preference; and one was a unusually sane appointment. The fourth is still in limbo, but will be, when (and if) he arrives, LCA’s newest vice president. And you thought administrative bloat was just for state schools.

I got my job the old-fashioned way!

Things are looking up at LCA, however. Its trustees are a remarkably dedicated group of people who are continuing to deliver on their promise to steward the college wisely. Their collective judgment will untangle the threads of the crazy-quilt organizational chart that has grown and grown over the last few years. More power to them!

NOTE to readers: “Administrative Bloat at American Universities: The Real Reason for High Costs in Higher Education,” a just-released report from the Goldwater Institute, makes for interesting reading if you want to get a sense of how universities operate and spend money. The link is above, where I have quoted from the report. I also remind readers that universities and colleges may look alike, but they are not alike, and efforts to run one as if it were the other are doomed to fail. I have drawn on the Goldwater report to make a general point, and not to compare university practice with what goes on on a well-run college campus.

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Plus ca Change : Transitional Analysis

A former boss of mine was fond of needling me and various colleagues with a constant reminder that “change is hard.” He chose his words carefully, not so much to point out the obvious (although he did a lot of that, too), but to let us know directly how much pleasure he was taking in our discomfiture at many of his dicta. While no one could call such behavior “harassment” in the traditional sense, it certainly created a chilly if not downright frosty atmosphere in the workplace. I tried my best to soldier on in this decidedly hostile environment, Nancy-Reagan smile plastered on my face and swallowed critiques that burned like acid in my throat and my thoughts. My eventual departure from the inner sanctum of my boss’s enablers was all but inevitable, I suppose. My leaving my job was a change that was hard for me, but in retrospect I see that living with the specter of the kind of change that continued to haunt the campus after I was gone was even harder for those who stayed.

A president consults his checklist for change.

Small liberal arts colleges have a vexed relationship with the notion of change. Like every organism, these institutions must regularly experience change to renew, refresh and survive. Even the doughtiest alumnus and crustiest professor recognize this simple truth. And so there is curricular reform on a pretty predictable cycle; offices of student affairs are always trying some new, sure-fire technique of encouraging undergraduates to embrace diversity and celebrate difference; and, difficult as it is for some of us to believe, faculty do eventually retire and are replaced by shiny new PhD’s with state-of-the-art ideas about their discipline. But like any host organism fighting off an unwanted parasite, a campus will resist change its collective psyche, spirit, gut—call it what you will—apprehends as hazardous to its health and future well being.

Liberal Arts College USA, like every other small baccalaureate institution, prides itself on being unique. Let us pause for a moment to reflect on what it means to be unique. Some colleges take their uniqueness very, very seriously. Consider, for example, Ithaca College. Ithaca is a typical liberal arts college with a typical faculty in upstate New York, but by golly, it is unique—and if you visit its website, it will tell you so 2870 times. Here’s a sampling of what you will find. (Thoughtful readers will not blame Call Me Miss for the errant adverbs modifying “unique” in a few of the sample texts. I guess when everything around you is unique, you need to muster a little extra verbiage so that your program can stand out as one-of-a-kind.):

The Theater Arts Management (TAM) degree is [sic] very unique program.

One of the most unique programs administered by the Gerontolgy [sic] Institute is the College’s relationship with Longview, an Ithacare Community.

CMD — A unique program in which you will develop a comprehensive mastery of communication as well as an understanding of the impact of communication on an organization’s success.

Human Anatomy provides the unique learning experience of human cadaver dissection and hands-on experience to study anatomical relationships, assess gross structure, and begin to appreciate the range of normal variation and pathological changes in different types of human tissue.

Undergrad was just the beginning.
Come to Ithaca for a unique graduate experience.

The Ithaca College sport club program mission is to provide students with a unique opportunity to develop leadership, organizational and fiscal management skills in a fun and safe supportive learning environment in which participants can build a sense of community.

International Students
Come to Ithaca College for a unique and challenging experience

Besides our unique major, we also instruct all entering students in first-year writing;

Culture and communication is a unique critical-studies degree program that makes connections between two areas of inquiry: the study of how culture informs and shapes all aspects of communication, and its corollary area of investigation — how communication is the process through which culture is created, modified, and challenged.

Our group-based all-college mentoring program is unique and nationally recognized.

Even universities—the big siblings of liberal arts colleges—are in the business of being unique. Just down the road from diminutive Ithaca looms the behemoth Cornell University, a campus that sparked the War Between the Tates and the War Between Keith Olberman and Principled Argument. Given that Cornell’s enrollment of 20,300 graduate and undergraduate students dwarfs the teeny tiny Ithaca’s 7,000 or so student body, it’s not at all surprising that Cornell is 13 times more unique than its petite companion school, scoring no less than 38100 invocations of the sacred appellation on its website.

Unique colleges all in a row, artist's rendering. Surely you can spot the differences!

But there are a handful of colleges that really and truly are unique, for example, the jewel-like Conway School of Landscape Architecture, an institution with a single focus that awards a master’s degree to its exceptionally talented graduates. Or Thomas More College of Liberal Arts, a Catholic great books school with a beautifully articulated sense of purpose and grace.

Liberal Arts College USA legitimately stands in the company of these unique institutions. Although it shares in common with other colleges many challenges, among them insufficient resources, lagging building maintenance, and occasional administrative chaos, its students, faculty and the things the two groups together study represent a remarkable and, yes, unique achievement in 20th Century higher education, made all the more remarkable because all efforts to quantify, analyze, or even replicate the transformations LCA effects in its students stymie even the most ardent devotees of “assessment.”

LCA USA grads leave the college determined to do things their way, on their timetable, and woe to anybody who stands between them and their goals. Whatever mojo the faculty works on students, the “outcome” (as we in the educational enterprise are fond of intoning) is a dazzling array of men and women who don’t just say they want to change the world—they do.

So, why, one might ask, would a president looking to make a mark on such a special place seek to change the very fabric of what makes the college unique? Is change so important that it drives the essential out the door with the expendable?

As always, it comes down to the simple matter of vision. College presidents, in order to steward the precious entity over which they hold sway, must be far-sighted. A myopic president whiles away his time at the helm tinkering with a policy here, changing a title there, fretting that somewhere, in some dusty document lurks a phrase so infelicitous it will bring Erin Brockovich and her ilk running. Rather than keeping his eyes on the prize of a fiscally robust, intellectually electric college—he focuses instead on the kind of change he, and only he, can believe in: the kind of institutional changes that will look impressive on his cv when he begins his job hunt. Thankfully for LCA USA that hunt is now underway. Its faculty, staff and trustees can go back to doing what they do best: squabbling about what the future holds for LCA USA while making its present the best it can be. And that will be the most welcome change in a long time.

Dawn at LCA USA: A new day brings welcome change.

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Forget about Killing All the Lawyers; First Let’s Call the Consultants!

What comes to mind when you hear the word “consulting”? The folks at McKinsey who brought you Enron? Bob Shrum, who ignited the dynamite Kerry-Edwards campaign? Or perhaps that unfortunate laid-off fellow next door, who has added “consultant” to his resume in a futile effort to conceal his unemployment.

When I see the words “consulting” or “consultant” I think about PT Barnum’s philosophy of doing business, and how consultants have adopted it with great success to sell their services to higher education. Take Liberal Arts College USA (LAC USA) in the bucolic hamlet of Collegetown USA. The manifold consultants suckling at its budgetary bosoms are sapping the alma right out of this mater.

The national average for consultants at liberal arts colleges is approximately .0005 consultants PSI; at LAC USA that ratio is closer to 1:1. These are important numbers to know, because one of the key assignments that keeps higher ed consultants busy these days is helping colleges develop “metrics” by which they can “measure success” and “demonstrate accountability.” Having a higher than average consultants/per square inch ratio can be read several ways. The positive interpretation is that the institution has buckled down and is calling on outside expertise to identify and provide solutions for the college’s numerous “challenges.” A less positive interpretation might suggest that a campus chock-a-block with consultants is a campus whose administrators lack the requisite skills and experience to do their jobs without the training wheels and steadying hand a personal factotum affords them.

Consultants: Follow their advice and they'll take the hit for you.

So just who are these hired hands, and whatever do they do? Let’s discuss.

One of the first ways you know you’re in trouble is when the college president suggests a review of the office where you are in charge. Such a review is never, ever good news. At LAC, some years ago the president decreed that an office key to the success of the college and his presidency should undergo such an exercise. To make a long and predictable story short, Consultant “A” was hired to do the review, at the conclusion of which the head of the office met with an ignominious end, and was replaced by a highly inexperienced, callow youth. So young and inexperienced that the consultant—who recommended the appointment—urged that the pup be advised by a more mature, experienced coach. And so it came to pass that Consultant “A” has for years been enjoying a fruitful gig as Yoda to the apparently permanently-too-inexperienced head of the office. One could ask if a more sensible recommendation might have been simply to hire a qualified individual to run things. But then Consultant “A” might not have had the opportunity to fly cross country several times a year on LCA’s dime and enjoy 100% return on the recycled advice he shares with the college, advice that has no basis in, and is in fact counter to, the college’s interests.

Consultant “B” doesn’t have to make a transcontinental flight to reach LCA, although he followed a circuitous route to arrive at its ivied halls. Consultant “B” helps the “expert” hired by the president to sort out the various jurisdictions of the campus’s internecine jurisprudence. He is also the expert’s former boss. The expert had served in the faculty senate of a previous institution, so therefore of course not only possessed deep knowledge of this particularly thorny briar patch of college life, but without question also had the requisite street creds to give LCA faculty the reassurance they needed in order to be guided—expertly, of course—to enlightenment. Have you spotted the emerging pattern yet? Time for a pop quiz.

Consultants “C” through “F” are such fixtures at LCA that one of them even has a permanent office on campus and gets invited to official college celebrations. These guys earn their keep, and it’s a good thing, because they are in possession of intimate knowledge of every nook and cranny of LCA as well as licensures nobody on staff can lay claim to. But, wouldn’t you just know it? LCA chooses not to listen to the advice offered by this phalanx of hired hands. Just this spring decades of expensive and remarkably consistent recommendations were blithely ignored because another consultant—one with a negligible relationship to the college, but advising a new “report” to the president—tossed out a suggestion concerning buildings and grounds. The bloodshed from the ensuing mayhem has yet to prove fatal to anyone, but some vital signs are not looking good.

But..but..but...the consultant told me if I built it they would come!

And then, finally, there is the granddaddy of LCA consultants, the president’s own amanuensis. Gramps has been around since the early days of the president’s tenure and provides recommendations almost as fast as he cashes the checks he receives from the college’s capacious and opaque “general administrative” fund. I came to know this graybeard when he offered me advice on a project that comes around every ten years or so on most campuses. It’s a project I had undertaken more than once (I won’t tell you how many times lest you think I am getting long in the tooth) and for which my expertise had been recognized both on and off campus. Let’s just leave it at this: the president was none too happy when I showed him the how-to manual from which the consultant had cribbed his recommendations. Need I add that the displeasure was not directed at the consultant?

What is the take-away here? It’s not that all consultants are charlatans or never offer original advice. And it’s certainly not that all administrators at LCA are sock puppets animated by unseen and unaccountable hands of off-stage consultants. No, it is, rather, the simple suggestion that if the right person is in charge, then consultants count their stays on campus in days or at the most weeks. They do not become long-term “cost-centers” for the college. And Alma Mater does not become their cash cow.

Food for thought? Why not let the consultants decide.

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